We’re here to help you
How to find information about your order:
You can check up-to-the-minute order and shipping status by logging in online in Your Account from here.
You have a question about your order:
If you have a question or inquiry the best way to contact us is by logging online in Your Account and under the support tab Contact Support log your inquiry. A case number will be assigned to your inquiry and we endeavour to answer all logged cases in a timely manner. You may want check the status of your order in Your Account. See also Track Your Order.
Customer Service: 1-877-565-2626
Order-related Inquiries: firstname.lastname@example.org
General Inquiries: email@example.com
For any questions, our Customer Service agents will be happy to assist you Monday-Friday between 9:30AM-5:00PM EST.
Warehouse and Mailing Address:
Complexe Du Canal Lachine
4710 St-Ambroise, Suite 119
Please note that we are not a store and you cannot buy directly from the warehouse. All orders must be made online.
For returns please click here for address information.